Vendor Code of Conduct

1. Honesty

Represent your services, pricing and availability accurately. No bait pricing, fake reviews or hidden charges.

2. Professionalism

Communicate promptly, deliver to scope and standard, and treat clients and their guests with respect.

3. Compliance

Hold required licences, issue proper invoices, and follow safety and labour laws relevant to your service.

4. Fair play

Do not manipulate ratings, poach off-platform to evade protections, or retaliate against honest reviews.

Contact

Questions about this document can be sent to our legal team. Grievances should go to the Grievance Officer for a tracked response.

• Legal: legal@utsavos.dev
• Privacy / Data Protection Officer: privacy@utsavos.dev
• Grievance Officer: grievance@utsavos.dev
• Trust & Safety: trust@utsavos.dev