UtsavOS
Trust & Safety

KYC & Verification Policy

Know-Your-Customer and business verification requirements.

v1.3Effective 1 June 2026Updated 18 June 2026For: Vendors, planners, temples

1. Why we verify

Verification protects buyers and the platform from fraud and impersonation, and underpins trust badges and visibility.

2. What we check

  • Identity of the account holder (government ID)
  • Business registration / tax identity for sellers
  • Bank/settlement account ownership
  • Ongoing risk and sanctions screening where applicable

3. Verification levels

Accounts progress from Registered → Identity verified → Business verified → Trusted partner (trust score ≥ 70). Levels are shown as badges.

4. Re-verification

We may re-verify on risk signals, document expiry, or material changes. Failure to verify can limit features or payouts.

Contact

Questions about this document can be sent to our legal team. Grievances should go to the Grievance Officer for a tracked response.

  • Legal: legal@utsavos.dev
  • Privacy / Data Protection Officer: privacy@utsavos.dev
  • Grievance Officer: grievance@utsavos.dev
  • Trust & Safety: trust@utsavos.dev

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