KYC & Verification Policy
Know-Your-Customer and business verification requirements.
1. Why we verify
Verification protects buyers and the platform from fraud and impersonation, and underpins trust badges and visibility.
2. What we check
- Identity of the account holder (government ID)
- Business registration / tax identity for sellers
- Bank/settlement account ownership
- Ongoing risk and sanctions screening where applicable
3. Verification levels
Accounts progress from Registered → Identity verified → Business verified → Trusted partner (trust score ≥ 70). Levels are shown as badges.
4. Re-verification
We may re-verify on risk signals, document expiry, or material changes. Failure to verify can limit features or payouts.
Contact
Questions about this document can be sent to our legal team. Grievances should go to the Grievance Officer for a tracked response.
- Legal: legal@utsavos.dev
- Privacy / Data Protection Officer: privacy@utsavos.dev
- Grievance Officer: grievance@utsavos.dev
- Trust & Safety: trust@utsavos.dev
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