Safety you can verify.
Verified identities, protected payments, active monitoring and clear ways to report harm — the foundations that make UtsavOS a place you can transact with confidence.
Verified identitiesKYC and business checks before money or trust changes hands.
Protected paymentsMarketplace funds held in escrow and released against milestones.
Documented consentEvery agreement, booking and payment is recorded with an audit trail.
Fair disputesStructured, neutral resolution with evidence and a written outcome.
Active monitoringRisk scoring and suspicious-activity detection across the platform.
Accessible & privateWCAG-aligned design and rights you can exercise yourself.
Verification levels & badges
Accounts earn trust progressively. Badges are shown on profiles and listings so you always know who you’re dealing with.
1
RegisteredEmail verified
Verified email and accepted terms.
2
Identity verifiedID ✓
Government ID / KYC checked for the account holder.
3
Business verifiedBusiness ✓
Registration / tax document validated for vendors & planners.
4
Trusted partner✓ Verified
Trust score ≥ 70 from delivery history, reviews and compliance.
How we keep the platform safe
KYC & business verification
Identity and business documents are checked before trust badges and payouts. KYC Policy
Fraud detection & risk scoring
Suspicious-activity monitoring, velocity checks and risk scores flag bad actors early. Fraud Policy
Escrow-protected payments
Marketplace funds are held by a regulated partner and released against milestones. Escrow Policy
Security by design
RBAC, encryption in transit and at rest, audit logs and signature-verified webhooks. Security Policy
Child safety (zero tolerance)
Content that endangers minors is removed, accounts terminated, and reported to authorities. Child Safety
Prohibited activities
A clear line on what’s banned, with enforcement from limits to removal. Prohibited Activities
Report a problem
Report abuse or fraud
Harassment, scams, impersonation, fake listings or unsafe content. We review reports and act fast.
Urgent safety concern
For an immediate threat to someone’s safety, contact local emergency services first, then alert our Trust & Safety team so we can act on the platform.