Role Manual

Vendor Admin manual

Set up your business, win RFQs, deliver, and get paid via escrow.

⏱️ 8 min read

Overview

As a Vendor Admin you run a celebration business. This manual covers your business profile, services & packages, portfolio, availability, enquiries, RFQs & quoting, reviews & trust, and payouts.

Your success checklist

Tick these off to get up and running. Progress is saved in your browser.

0/6 done

Set up your business profileLogo, services and pricing menu.
Go →
Upload portfolio mediaReal photos lift your trust score.
Go →
Publish your packages & pricingOfferings power best-fit ranking.
Go →
Connect your payout accountRequired to receive escrow releases.
Go →
Answer an enquiry or RFQRespond with a quote to win the booking.
Go →
Understand your trust scoreVerification + reviews drive ranking.
Go →

Initial setup

1
Set up your business profile
Add your logo, description, services and a pricing menu.
Open →
2
Upload portfolio media
Real photos build trust and conversion.
Open →
3
Connect your payout account
Required to receive escrow releases.
Open →

Core workflows

Enquiries inbox

Respond to direct enquiries with a quote.

RFQs & quoting

Answer open RFQs in your category with a competitive quote.

Reviews & trust

Verification plus reviews drive your trust score and best-fit ranking.

Bookings & contracts

Awarded quotes become contracts with milestones.

Escrow payouts

Funds release to your linked account as milestones are met.

Portfolio

Keep your gallery fresh — it’s your shop window.

Best practices

Complete every profile field — completeness lifts ranking.
Reply to enquiries fast; speed wins bookings.
Price your packages clearly so best-fit can rank you fairly.
Ask happy clients for reviews to grow your trust score.

Frequently asked questions

How is best-fit calculated?

Price (50%), trust (35%) and rating (15%). A complete, well-priced, well-reviewed profile ranks higher.

When do I get paid?

Escrow releases funds to your linked payout account as agreed milestones are met.

What makes me “verified”?

A trust score at or above the verification threshold (built from verification + reviews).

Ready to put it into practice?

Open the product and follow your checklist — the Help button is on every screen.

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