Role Manual

Platform Admin manual

Operate UtsavOS — verification, content, payments, trust, legal and monitoring.

⏱️ 8 min read

Overview

As a Platform Admin you operate UtsavOS. This manual covers discovery content management, reports & analytics, the legal/dispute desk, AI governance, compliance and the audit log.

Your success checklist

Tick these off to get up and running. Progress is saved in your browser.

0/5 done

Manage discovery contentTemples, communities, donations, blog.
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Review platform reportsCross-org KPIs.
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Work the Legal DeskDisputes & grievance cases.
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Set the AI autonomy policyProviders + safe auto-apply limits.
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Monitor the audit logEvery sensitive action is recorded.
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Initial setup

1
Open Content Studio
Manage the public discovery surface.
Open →
2
Review platform reports
Cross-org KPIs and trends.
Open →
3
Set the AI autonomy policy
Pick providers and safe auto-apply limits.
Open →

Core workflows

Content management

Temples, communities, donations, sponsors and blog.

Legal Desk

Work disputes and grievance cases through their lifecycle.

AI governance

Providers and the autonomous-execution policy.

Compliance

Consent, residency and data-rights requests.

Monitoring

The audit log records every sensitive action.

Support

Tickets and grievance handling.

Best practices

Verify vendors and planners before featuring them.
Resolve disputes with a recorded outcome — the state machine requires it.
Keep AI autonomy conservative; require approval for anything sensitive.
Check the audit log when investigating anything unusual.

Frequently asked questions

Where do disputes live?

The Legal Desk — cases follow a state machine and resolving requires an outcome.

How is autonomy kept safe?

Only low-risk, high-confidence suggestion types can auto-apply; money/contracts/guest-facing actions never do.

Ready to put it into practice?

Open the product and follow your checklist — the Help button is on every screen.

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